Service Executive - Issue management band8
Manage vendor relationship;
Resolve conflicts that may arise in operational relationship between vendor and Lenovo infrastructure IT team;
Partner with Lenovo infrastructure IT team to ensure process and expectation alignment and to address any issues as they arise;
Investigate problems identified and follow up until the issue is satisfactorily resolved.
At least 3 years vendor management experiences;
At least 5 years infrastructure IT working experiences;
Oversea working experiences preferred;
BA/BS or equivalent with MBA preferrered
Strong infrastructure IT knowledge and background;
Strong influencing skills across all levels in the organisation;
Flexible and resilient;
Very calm under pressure;
Ability to gain consensus among others;
Comfortable working automously and in a matrixed organization;
Excellent verbal and written communication and interpersonal skills;
Sound problem solving skills;
Good judgment and analytical skills;
Strong follow-up and organizational skills.
年龄: 39
